Local Business Ad Call Tracking in Murrieta
Ad call tracking is essential for your business so that you can measure the degree of success or failure of your marketing efforts through the abundance or lack of phone leads coming in. In a market where the existence of ad call tracking, let alone the true benefits of call tracking are still largely unknown, Google has added their considerable clout to raise awareness.
The benefits of good ad call tracking are immense, but obviously, there are many things you need to plan on before diving in. Ad call tracking is the missing piece of the marketing analytics puzzle, allowing marketers to alleviate attribution blind spots and better understand their audience by analyzing which digital and offline marketing tactics are causing customers to pick up the phone and call.
The bottom line of all online marketing campaigns is conversion and conversion will be properly tracked if mechanisms like ad call tracking are put in place. Here is an explanation of what Call Tracking is.
One of the biggest mistakes businesses make when running advertising is not tracking their results. So, whether you’re running offline or online advertising, or both, call tracking is one easy way to track which of those ads are attracting consumers, so you can determine which ones are most effective at driving customers to your business.
What is Call Tracking?
Call tracking is the process of putting a unique, trackable phone number in your advertising in order to measure whether or not that ad generated any phone calls. With some call tracking technology, you can also record your calls in order to determine the quality of the call, as well as how the call was handled and whether or not it led to an appointment or sale. Call tracking is a cost-effective method to track the source of many of your leads, especially if your business’ primary call to action is a phone call. For example, it can enable you to use a different tracking phone number in place of your normal business phone number on advertising such as online ads, print ads, or radio and television spots. By placing a different call tracking number on each of the various advertising and marketing materials you want to track, you can determine where each phone call is coming from and measure how effective each of your ads is at driving calls.
What are the Benefits of Call Tracking?
Along with from the ability to track the advertising source of your leads with call tracking, call recording can provide additional benefits to your business.
- Customer Service – Listening to recorded calls can help you understand how your staff is handling phone calls and uncover customer service issues such as an improper greeting or failure to completely answer customer questions.
- Sales Training – Call recording can help you determine whether or not your team is asking the right questions to qualify a lead or close a sale. You can use this opportunity to properly train your staff how to effectively complete these critical tasks while the lead is on the phone.
- Consumer Insight – Recorded calls can also help you gather insight into customer trends, product issues, and in-demand products or services. You can then use this insight to adjust product or service offerings as well as effectively respond to customer questions or complaints.
As you can see, call tracking is a cost-effective yet powerful addition to your advertising strategy, whether online or offline. Are you integrating call tracking to determine the source of your top leads and measure the effectiveness of your advertising? What additional benefits have you received from call tracking?
Enjoy those benefits and to avoid being left behind
In a market where the existence of call tracking, let alone the true benefits of ad call tracking are still largely unknown, Google has added their considerable clout to raise awareness. Call tracking can be done at a very basic level so you can get a sweeping view of where your calls are coming from, or you can set up advanced call tracking so you can see results at a granular level. If your potential customers rely on phone conversations to learn more about your product or service or place an order with you, then call tracking will benefit your business.
Learn more Off the grid. Talk to us today (951) 286-1195, Call tracking has grown up. Let our team handle your call tracking needs for you to generate more income.