Emergency Website Help Available Here
3 Forms of Technical Support Available
The First Instance for All 3 Is Free
You Might Be Wonderting Why I Provide Free Support
I provide "First Instance FREE Website Technical Support", to help Do It Yourself Webmasters, to make friends and maybe end up with a few new clients along the way.
This service is perfect for DYI Webmasters of small business sites that have run into a website problem they don't seem to be able to handle on their own.
How it Works
You contact me using one of the 3 options below. Then tell me what the problem is and I'll either tell you what to do to fix the problem or I'll fix it myself. You get up to an hour of free support for any number of problems. If you don't use up your entire hour, I'll let you know how much time you have left of your free hour for other problems.
- First Support Option - (The most convenient but the most time consuming.)
Live Real Time Online Chat Support Click ↑ HERE ↑ for HelpI'm normally in my office from 10:30am to 7:30pm PACIFIC Time, M-F.
If this icon above says "Live Help Offline" during regular office hours, I'm out of the office or busy with a client. Please DO leave a message. I will usually contact you within 30 minutes during normal office hours.NOTE TO SAVE TIME: Please have the URL (Web address) of the problem page ready to copy and paste into the chat screen. You may also want to prepare a short paragraph or two describing the problem. Doing so will hopefully save us both some time and get your problem solved faster.
- Second Support Option
Is my support desk http://www.getfreedom.com/support/ where you will be required to register but of course there is no charge to register for support. NOTE: I have just replaced my old support desk software and I'm currently configuring the new one. But everything works and I will be notified within 5 minutes of you submitting your support ticket. - Third Support Option (Current paying clients only.)
If you are already a client you already have my Instant Messenger User names and should have the phone number direct to my desk. Please IM me first to make sure I am available. Then give me a call and let's get the problem solved.
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NO WEBSITE NEEDED